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Disney.ca Privacy PolicyThe Disney.ca Website is operated by Walt Disney Internet Group International (WDIG INTERNATIONAL), located at 3 Queen Caroline Street, London W6 9PE, UK, which is part of the Walt Disney Company group of companies ("Disney" for short). Disney is committed to helping you make the most of your free time on the Internet within a trusted environment. This privacy policy discloses how we collect, protect, use and share information gathered about you on the Disney.ca Website. We hope that this disclosure will help increase your confidence in our sites and enhance your experience on the Internet.

Kids' Privacy Policy

We recognize the need to provide additional privacy protections for kids who visit our sites. To read about our protections for kids who are 12 and younger click here.

What types of information does the Disney.ca Site collect and how is information collected?

The majority of great products and services on our Web sites are offered without collecting any personally identifiable information from you. You can surf the Disney.ca Site and view much of our terrific content anonymously.

Information You Provide

There are a few activities on our site where the collection of personally identifiable information is necessary. Those activities include things like entering a contest or sweepstakes, making a purchase, or contacting us. When personally identifiable information is collected, you will know because you will have to fill out a form. For most activities, we only collect your name, e-mail address, birthdate, gender, and postal code. When you request something be sent to your home, we also collect your street address.

Information Collected From You with Technology

The Disney.ca Site collects some information about you using technology, so it may not be readily apparent to you that it is being collected. For instance, when you come to our Site your IP address is collected so that we know where to send information you are requesting. An IP address is often associated with the place from which you enter the Internet like your ISP, your company or your university. This information is not personally identifiable. The Disney.ca Site uses information collected through technology to make our Site more interesting and useful to you. This includes helping advertisers on our Site design advertisements our guests might like. We normally don't combine this type of information with personally identifiable information. However, we will combine this information with personally identifiable information to identify a user in order to enforce compliance with our house rules or terms of use or to protect our services, Site, guests or others.

What are Cookies and How Does Disney.ca Use Them?

Cookies are pieces of information that a Web site sends to your computer while you are viewing the Web site. These pieces of information allow the Web site to remember important information that will make your use of the Web site more useful. Disney and other Internet companies use cookies for variety of purposes. For instance, Disney uses cookies to make sure that kids don't enter unmoderated chat rooms. You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so you should look at your browser help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your Web experience more efficient - like the features mentioned above -- and some of our services will not function properly.

How does Disney use the personally identifiable information that has been collected?

Disney uses personally identifiable information in a limited number of ways. We use the information to complete transactions. For instance if you request a brochure from Disney World, we use your information to process your order or if you contact us for help we will use the information to contact you. We use information collected to notify you if you've won a game or contest. Information we collect is used to send you e-mail updates and newsletters about our sites with your permission. Disney may use information such as your city of residence to personalise content.

Does Disney share information with companies or other organizations that are not part of the Disney family of companies?

One of the most valuable assets of our business is you. We aren't in the business of selling information about our guests. However, if there is a value for our guests we will share your information or send you messages on behalf of another company as described below. We will also share information for security reasons.

Companies that are "Standing in the Shoes" of Disney

Sometimes we hire companies to help us deliver products or services- like a shipping company that delivers a package or brochure. In those instances, we need to share your information with them. These companies are basically "standing in the shoes" of Disney and they are only allowed to use the information to deliver the product or service.

Companies Offering Promotions, Products or Services

On occasion, we offer promotions - like sweepstakes or free subscriptions -- in conjunction with a sponsor. We will share your information with the sponsors if they need it to send you a product - like a magazine subscription. We may share your information with those sponsors so that they can send you other special promotions they offer but only if you give us your permission to do so and we will only share it with that specific sponsor. In addition, Disney occasionally sends e-mail promotions out to our guests on behalf of third-party sponsors. In this instance, we don't share your name with the third party - we do the mailing for them. Again, we only send these promotions to you if you've given your permission.

Content Partners

On some of our sites, we provide content to our guests that is created by a third-party partner web site. In some instances the third-party sites will collect information in order to facilitate the transaction or to make the use of their content more productive and efficient for our guests. In these circumstances the information collected is shared between Disney and our third-party sponsors.

Third Party Advertisers and Network Advertisers

To help increase privacy protections for our guests, Disney only allows advertising on our sites from companies that have their own privacy policy. Once you've clicked on an advertisement and have left the Disney.ca Site, our privacy policy no longer applies. You must read the privacy policy of the advertiser to see how your personal information will be handled on their site. In addition, many business advertisements are managed and placed on our site by 3rd party companies. These companies are called "network advertisers." Network advertisers collect information when you click on or scan one of their banner advertisements. The information is collected using technology so you may not realize it's being collected. The network advertisers collect this information so that they can show you ads that are more relevant and interesting to you.

Purchase or Sale of Businesses

Online business is still in a very early stage and is changing and evolving rapidly. As Disney continually looks for ways to improve our business, we may buy or sell a company. If we buy or sell a business the names collected will likely be transferred as a part of the sale. Information about registrants will be used in the aggregate. However, if we buy a business, we will honor the requests that customers made of that business regarding e-mail communications. In the event that we sell a business, we will do everything in our power to ensure that the e-mail communications requests you made of us are honored.

Organizations that Help Protect the Security and Safety of our Guests and our Sites

We will give out personal information to comply with any legal actions like a court order; to enforce our Terms of Use, site or game rules; or to protect the safety and security of guests and our sites.

What choices do I have about Disney collecting, using and sharing my information?

It is possible for you to use much of our site without giving us any personally identifiable information. When you do register with us, or give us personally identifiable information, you will have an opportunity - at the time we collect your information -- to limit e-mail communications from Disney and from our third party partners. You can request at any time that Disney not send future e-mail to you by unsubscribing from the communication. Also, as mentioned above, there are ways to limit the information collected through technology - though some of our features won't work if you decide to do this.

What type of security does Disney provide?

The importance of security for all personally identifiable information associated with our guests is of utmost concern to us. Disney takes technical, contractual, administrative and physical security steps to protect all members' information. When you provide credit card information, we use secure socket layer (SSL) encryption to protect it. There are some things that you can do to help protect the security of your information as well. For instance, never give out your password - as this is what is used to access all of your account information. Also, remember to sign out of your account and close your browser window when you finish surfing the Web so that other people using the same computer won't have access to your information.

How can I access my member account information?

If you are a registered guest, you can review and update the personally identifiable information you gave us during registration from the link we send to you in the registration confirmation email. You can also access your account information at http:\\registration.disney.ca

Who do I contact with questions or concerns about this privacy policy?

If you need further assistance, please:·

• write us at:

WDIG Customer Service DeptMail Code

24153 Queen Caroline Street

London W6 9PE,

UK

or e-mail us at customer.service@disney.ca

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